1.1 What these terms cover: These are the terms and conditions on which you may make use of our website https://www.daylesfordstays.com (our site). Use of our site includes accessing or browsing or placing orders.
1.2 Why you should read them: These Terms will apply to your use of our site. Please read these Terms carefully before you start to use the site. By using our site, you confirm that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, you must not use our site. If you think that there is a mistake in these terms, please contact us to discuss.
1.3 Print or Save: You should print a copy of these Terms or save them to your device for future reference.
1.4 Legal rights: As a consumer, you have legal rights. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office. Nothing in these Terms will affect these legal rights.
2.1 Privacy and Cookie Policy: These terms of use refer to the following additional terms, which also apply to your use of our site:
Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us.
Our Cookie Policy, which sets out information about the cookies on our site.
2.2 Other Terms: If you purchase goods or services from us there are separate terms and conditions regarding such purchase.
3.1 Who we are. ‘we’, ‘us’, ‘our’ ‘The Fox’ means The Fox at Oddington LLP, a company registered in England and Wales under company number OC433190 and with our registered office at 43 Gresham Street, London EC2V 7BG. We operate The Bell at [1 Church Street, Charlbury, Chipping Norton, OX7 3PP]. We are a limited liability partnership company.
3.2 How to contact us: We can be contacted by email to guest.services@thebellatcharlbury.com or by phone at 01451 767000.
We may revise these terms of use at any time by amending this page. Please check this page from time to time to take notice of any changes we made, as they are binding on you.
We may update our site from time to time and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.
6.1 Costs: Our site is made available free of charge.
6.2 No guaranteed access: We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue, or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.
6.3 Notification to others: You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.
7.1 Ownership: We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by trademark and copyright laws and treaties around the world. All such rights are reserved.
7.2 Printing and downloading: You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
7.3 No commercial use: You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
7.4 Consequences of use: If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
8.1 Information only: The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action based on the content on our site.
8.2 Possibility of errors: Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date. We do not guarantee that our site, or any content on it, will be free from errors or omissions.
9.1 Statutory liability: Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.
9.2 Exclusion of liability: To the extent permitted by law, we exclude all conditions, warranties, representations, or other terms which may apply to our site or any content on it, whether express or implied. We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
9.3 Domestic use only: Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
9.4 IT: We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.
10.1 No guarantees: We do not guarantee that our site will be secure or free from bugs or viruses.
10.2 User responsibility: You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.
10.3 No misuse: You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
13.1 Fair use: You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. You must not establish a link to our site in any website that is not owned by you.
11.2 No endorsement. You must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part where none exists.
11.3 Reservation of rights: We reserve the right to withdraw linking permission without notice.
11.4 Content usage: If you wish to make any use of content on our site other than that set out above, please contact guest.services@daylesford.com
If you are a consumer, please note that these terms of use, its subject matter and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland. If you are a business, these terms of use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.
Thank you for visiting our site.
13. DISCOUNT CARDS
DAYLESFORD STAYS DISCOUNT CARDS ARE APPLICABLE FOR:
One complimentary drink* with every evening meal at the farm
10% off Bamford Wellness Spa and Bamford Barn
10% off the Cookery School
10% off floristry workshops
*up to a value of £10.50. This guest discount cannot be used in conjunction with any other offer or sale items. This guest discount is not available in The Fox, The Wild Rabbit, The Bell, The Three Horseshoes, on Bamford fine jewellery or guest hosted floristry workshops. Non-transferable and there is no cash alternative. This offer is only valid during your stay. Daylesford Organic and Bamford reserve the right to withdraw this guest discount at any time. daylesfordstays.com | daylesford.com | bamford.com
Last updated 15.05.23
1.1 What these terms cover: These are the terms and conditions which apply when you wish to hire any Daylesford Stay Accommodation for personal (not commercial bookings) and whether you use our online reservation service or telephone booking.
1.2 Why you should read them: These Terms will apply to your bookings for accommodation. Please read these Terms carefully before you make a booking. By placing a booking, you confirm that you accept these terms and that you agree to abide by them. If you do not agree to these terms of use, you must not make a booking. If you think that there is a mistake in these terms, please contact us to discuss.
1.3 Print or Save: You should print a copy of this policy or save it to your device for future reference.
1.4 Legal rights: As a consumer, you have legal rights. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office. Nothing in these Terms will affect these legal rights.
2.1 Privacy and Cookie Policy: These terms of use refer to the following additional terms, which also apply to your use of our site:
Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us.
Our Cookie Policy, which sets out information about the cookies on our site.
2.2 Other Terms: Separate terms and conditions apply regarding commercial usage bookings (e.g. for commercial photoshoot use), private hire and event bookings and restaurant bookings where available at the relevant venue. As part of your Booking, your package may also include activities or services (for example, spa treatment or workshop). Other terms and conditions may also apply to such activities or services and shall be provided to you separately.
3.1 Who we are. ‘we’, ‘us’, ‘our’ means in the case of bookings for:
– The Wild Rabbit: Thrip Enterprises LLP (registered in England with company number OC375071 as a limited liability partnership) whose registered office is at 25 Moorgate, London EC2R 6AY and whose main trading address is Church Street, Kingham, Oxfordshire OX7 6YA;
– The Fox: The Fox at Oddington LLP (registered in England with company number OC433190 as a limited liability partnership) whose registered office is at 43 Gresham Street, London EC2V 7BG and whose main trading address is High Street, Lower Oddington, Moreton-in-Marsh, GL56 0UR;
– The Three Horseshoes: Windrush Taverns Limited (registered in England with company number 08096787) whose registered office is at 13 Crescent Place, London SW3 2EA and whose main trading address is Asthall, Burford, Oxfordshire OX18 4HW; and
3.2 How to contact us: We can be contacted by email as follows:
We may revise these terms of use at any time by amending this page. Please check this page each time you wish to book accommodation from time to time to take notice of any changes we made, as they are binding on you. The terms and conditions applying shall be those in place on the date that you make your request to book.
5.1 Minimum bookings: Bookings may be subject to a minimum stay, which shall be notified to you on our website or when contacting Guest Services.
5.2 Check for errors: When booking online, please check that the details of your Reservation Request are complete and accurate before you fully submit. When booking via Guest Services, please listen carefully to the Reservation Request details re-stated to you before confirming your payment details. We will not be liable for any delay or non-performance if you provide us with incorrect information.
5.3 Confirmations: We will confirm our acceptance of your Reservation Request by sending you a booking confirmation email to the email address that you provide during the reservation process (“Booking Confirmation”). The Booking is then in force. We reserve the right to refuse any Reservation Request at our discretion without reason.
5.4 No transfers: Neither you nor any of your Guests may resell or transfer your reservation (or any part of it) nor advertise, market or otherwise offer any Accommodation either on its own or as part of a combined offer. We will not honour any reservations made in this way and do not accept any liability for doing so. If you are a Tour Operator and wish to book Accommodation you should contact Guest Services directly on the contact details set out in Section 3.2.
5.5 Special requests: Although we will try to accommodate special requests, all Accommodation and requests are subject to availability and additional costs if applicable.
5.6 Accessibility: Not all of our Accommodation is suitable for those with disabilities or limited mobility. Please see our FAQs or contact Guest Services to discuss needs and we can advise what Accommodation may be suitable.
6.1 Charges: Charges for the hire of the Accommodation and any equipment, facilities or other goods and services to be provided by us include VAT (at the rate in force at the date of the Reservation Request) and shall be in accordance with a scale of charges provided by us from time to time. Prices will differ from time to time, including due to availability and the season. When you make a Reservation Request you will be given a total price for the Accommodation and the Booking Dates you have requested. We reserve the right to review the charges from time to time but undertake to honour all Bookings at the charge quoted at the time of Booking.
6.2 Payment: We require full payment of the charges at the time of making your Reservation Request. Payment may be made by a number of ways that will be identified to you during the reservation process. In the event that your Reservation Request is not confirmed to a Booking a full refund will be given.
6.3 Package bookings: If the Booking includes a package with other activities or service elements in addition to Accommodation, the value of the activity or service is not refundable and non-exchangeable and may not be used towards payment of any other activity even if you or any Guest chose not to participate in or benefit from the activity or service. If we have to cancel the activity or service the Accommodation Booking shall remain valid but we shall provide a refund in that circumstance for the activity or service element of the Charges.
7.1 Cancellation Charges: The rate payable by you dictates whether the Booking is cancellable and, if so, the terms of such cancellation and applicable charges;
Fully flexible with free cancellation up to 7 days before arrival. After this, up to 72 hours before the day of arrival 50 % full pre-payment taken at time of booking will be taken. If cancellation occurs within 72 hours before the day of arrival the full booking amount will be charged
Advance Purchase Pre-payment to secure our best rates at the time of booking. Payment is non-refundable and non-transferable. It may be advisable to take out holiday insurance.
Special Event Policy From time to time, bookings will fall under the category of special events, owing to additional provision of good and services and high demand occasions. Where a requested booking falls under our Special Event Policy, our advance purchase criteria will apply.
7.2 Notification of cancellations: Cancellations or alterations should be communicated to Guest Services at the contact details set out in Section 3 (ideally by phone) and we will do our best to accommodate your requirements subject to the cancellation charges above.
7.3 Insurance recommended: We do not operate or offer an insurance policy for cancellations. You may wish to take out your own insurance for such purposes.
8.1 Times: Check-in and check-out times are as stated within the Booking Confirmation.
8.2 Late arrivals: If you expect to arrive considerably late in the evening then please let Guest Services know in advance so we know when to expect you.
8.3 Identification: You may be asked to provide proof of identity and nationality upon check-in.
9.1. Number of Guests: Each Accommodation has a maximum number of permitted Guests as detailed during the reservation process and within your Booking Confirmation. The number of persons attending the Accommodation shall not exceed such number of Guests (with babies and children counting towards such number).
9.2 Baby equipment: A travel cot or high chairs can be made available for the charge stated during the making of the Reservation Request.
10. USE OF THE ACCOMMODATION
10.1 General behaviour: You shall ensure that use of the Accommodation and other areas around the venue is conducted in an orderly fashion without causing a nuisance and in full compliance with any directions that we may make known through instructions in the welcome book or within the Accommodation or as you may be informed by our team members.
10.2 Fire prevention: All fire exits and passageways shall be kept free from obstruction at all times and no fire appliances shall be removed or tampered with in any way.
10.3 No smoking: Smoking (including e-cigarettes) is not permitted anywhere within the Accommodation or other designated prohibited areas. A cleaning charge equal to one night accommodation will be applied where evidence of smoking in accommodation is witnessed.
10.4 Damage: Guests are required to take all reasonable precautions to ensure that no damage occurs to the Accommodation, its finishes, fittings, furniture and contents or any other property at the venue and that the Accommodation is left in a clean and tidy condition at the end of the Booking. In the event of damage or the Accommodation requiring extra cleaning beyond that reasonably expected, we may at our own option have such damage repaired or damaged items replaced or repaired or obtain extra cleaning services and charge you for the cost. A full inventory of the property is available on request.
10.5 No decoration: Nothing may be fixed to the floors, walls, ceilings or any other interior or exterior of the Accommodation by any means (including drawing pins or blu-tak).
10.6 Linen: All linen is provided including dressing gowns and towels (noting that with a travel cot a sheet and blanket is provided but guests should bring any additional bedding that they require). Should linen or dressing gowns be removed from the Accommodation you will be liable to pay on demand the amount required for us to replace the same.
10.6 Noise: Due to the Accommodations close proximity to one another, we kindly ask that noise in the evening is kept to a minimum, with no disturbance after 11pm.
10.7 No commercial use: The Accommodation (or other areas of the Venue) cannot be booked for commercial purposes nor used for commercial photoshoots without our consent, which can be given or withheld at our ultimate discretion, and which may be subject to conditions. If we discover any such usage without consent we may impose additional charges and/or request cessation of use of any images of the Accommodation or venue.
Information regarding the availability or otherwise of parking for the Accommodation shall be set out in the Booking Confirmation. Additional car parking spaces may also be found in the vicinity. Please be mindful not to block any bus stops or local residents’ or business driveways. Parking is at your own risk.
12.1 Accommodation Policy: Certain of our Accommodation welcomes well-behaved dogs as detailed in the FAQs or during the reservation process. We will not accept dogs for Accommodation other than as indicated by us and you will be refused the right to use the Accommodation if you attempt otherwise or if your dog(s) do not behave in the expected manner, in which case the provisions of Section 15.2 shall apply.
12.2 Charges: Assistance dogs are permitted without charge. Charges for other dogs shall be in accordance with the scale of charges provided by us from time to time. When you make a Reservation Request you will be given the price for dogs for your Booking. We reserve the right to review the charges from time to time but undertake to honour all Bookings at the charge quoted at the time of Booking. If you do not pay for your dogs attendance at the time of making the Booking you shall be charged upon arrival.
12.3 Venue Policy: Dogs are allowed in the bar area, but only assistance dogs are allowed in the restaurant.
13. YOUR PROPERTY
13.1 No liability: We cannot accept responsibility for any of your or the Guests property and shall not be liable for any loss or damage to property brought to the Accommodation or venue or left behind including any car or other vehicle.
13.2 Lost property: In the event that property is left behind on departure and these are recovered by the Accommodation team then we can arrange for these to be returned, to a UK address only, by secure signed for post the costs of which shall be payable by you.
14.1 Footpaths: Please stick to public footpaths when walking around the wider venue.
14.2 Other Guests: Guests must take care when exploring the venue and be mindful of other guests. If taking photographs, please be mindful of the privacy of other guests and visitors.
14.3 No smoking: Smoking is not permitted anywhere within indoor facilities of the venue.
14.4 General activity: Please be aware that the venue may provide other services to members of the public and generally. You may find reasonable activity and accompanying noise within normal working hours. However in the instance of any works taking place outside of this we will ensure to make you aware in advance of your stay.
15.1 Right to terminate: We may at any time cancel the Booking or refuse you and your Guests the right to use the Accommodation(s) during the Booking Date(s) in the event of you or any Guest failing to perform any of the obligations contained within these terms and conditions.
15.2 Consequences of termination: If we cancel the Booking or refuse the right to use pursuant to Section 15.1 above, we shall be under no obligation or liability whatsoever to you or any Guest, and neither you nor any Guest shall make any claim whatsoever against us in relation to the Booking. We shall have no liability to make any refund of amounts paid by you in connection with the Booking.
15.3 Cancellation: We reserves the right to close the Accommodation and to cancel or interrupt any Booking without notice and without any liability legal or otherwise to you or any person affected by such a cancellation (such as any Guest) in the event of war, riot, state of emergency, act of God, fire, flood, civil commotion, pandemic, epidemic, governmental restriction or where any member of the public is at risk or thought to be at risk, strike (whether official or not), accident, failure of electricity or gas or any other service to the Accommodation, however caused, or for any other reason whatsoever outside our control whereby we are unable to perform our obligations or at our discretion.
15.4 Refund upon cancellation: If we cancel or interrupt a Booking pursuant to Section 15.3 we shall let you know as soon as possible, and we shall refund in full the amount paid by you for the Booking. This shall be our full liability in this circumstance.
15.5 No liability for consequential losses: In no event shall we be liable for consequential damages of any nature for any reason whatsoever, including, but not limited to, transport costs.
16. APPLICABLE LAW
If you are a consumer, please note that these terms of use, its subject matter and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland. If you are a business, these terms of use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.
In these terms and conditions (Conditions) the following definitions shall apply:
“Accommodation” means the Cottage(s) and/or Room(s) that we may have available for hire and which You wish to hire.
“Booking” means the contract for hire of the Accommodation for the Booking Dates between You and The Fox which is formed following receipt by You of a booking confirmation email on behalf of The Fox confirming acceptance and the details of your Reservation Request.
“Booking Date(s)” means the dates that You have booked for use of the Accommodation and as confirmed in the booking confirmation email.
“Cottage” means such cottage(s) that we may have available for hire.
“Guests” means those people staying in the Accommodation.
“Reservation Request” means the request by You for hire of Accommodation for the Booking Dates which request may be made either through online reservations or via telephone booking.
“Room” means such room(s), that we may have available for hire.
“you” means the organization, company or individual who makes a booking for hire of any Accommodation and being the person responsible for the Guests and “your” shall be construed accordingly.
1. WHAT ARE THESE TERMS
1.1 What these terms cover: These are the terms and conditions which apply when you wish to hire any part of or host a private event at our venue for weddings, events and other functions (including, depending on the Venue, private hire of the cookery school or any workshops).
1.2 Why you should read them: These Terms will apply to any contract between us for private hire (“Contract”). Please read these Terms carefully before booking. Your signature on the Function Booking Request is your acceptance of these terms and conditions and your agreement to strictly comply with them. These terms and conditions shall be binding upon you and all Guests subject to any overriding provisions expressly agreed with our team in writing.
1.3 Print or Save: You should print a copy of these Terms or save them to your device for future reference.
1.4 Legal rights: As a consumer, you have legal rights. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office. Nothing in these Terms will affect these legal rights.
1.5 English only: These Terms, and any contract between us, are only in the English language.
2. OTHER APPLICABLE TERMS
2.1 Privacy Policy: Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. We do process information about you that you provide when making a Booking.
2.2 Other Terms: Note, separate terms and conditions apply for room, cottage, spa, restaurant, public event and public workshop/cookery school bookings, that you will be made aware of during the transaction process.
3. ABOUT US
3.1 Who we are Bamford Collection is the overarching umbrella brand name covering the following entities:
(i) Thrip Enterprises LLP, a company registered in England as a limited liability partnership with company number OC375071, whose registered office is at 25 Moorgate, London EC2R 6AY and whose main trading address is Church Street, Kingham, Oxfordshire OX7 6YA and which operates The Wild Rabbit including food and beverage sales, accommodation and events and Daylesford Cottages with the Site(s) of https://thewildrabbit.co.uk/.
(ii) Daylesford Stays LLP, a company registered in England as a limited liability partnership with company number OC433190, whose registered office is at 43 Gresham Street, London EC2V 7BG and whose main trading address is High Street, Lower Oddington, Moreton-in-Marsh, GL56 0UR which operates The Fox and The Bell including food and beverage sales, accommodation and events with the Site(s) of https://thefoxatoddington.com/ ,https://www.thebellatcharlbury.com;
Charges
2.1 Charges for the hire of the Venue, Venue closure and the provision of other Goods and Services (including but not limited to catering and floristry) shall, unless otherwise stated on the Function Booking Request or Running Estimate, include VAT (at the rate in force at the date of the Function Booking Request) and shall be in accordance with a scale of charges provided by Daylesford from time to time. Note, when making a Booking where the Event Date(s) is/are in a different year to the year of the Booking, the Charges may be different to those advertised to take into account anticipated costs increases to Daylesford.
2.2 When you make a Function Booking Request you will be given a total price for the Venue for the Event Date(s) you have requested and any other Goods and Services you have requested. Daylesford reserves the right to change the Charges from time to time, acting reasonably, and upon written notice to you.
2.3 At the time of Booking you will be required to pay a non-refundable deposit to the amount as set out on the Function Booking Request. This will be credited towards the total Charges payable. If you fail to pay the deposit and return the signed Function Booking Request by the date specified on the Function Booking Request, the Booking shall be deemed cancelled and cancellation charges (as determined by Clause 5) may apply.
2.4 In the planning of the Event, the final Charges payable may differ to those set out on the Function Booking Request as the Running Estimate is amended (as per Clause 1.6). The running Charges shall be updated on the Running Estimate.
2.5 If at any time, in Daylesford’s reasonable opinion, the Running Estimate becomes significantly greater than the original provisional Charges as set out on the Function Booking Request or certain Goods or Services are requested then Daylesford may ask for a further non-refundable deposit whereupon your failure to make such further deposit payment shall entitle Daylesford to cease to make any further additions or amendments to the Booking.
2.6 The balance of the Charges set out in the then latest Running Estimate shall be payable by the date set out on the Function Booking Request.
2.7 Where there are any last minute changes to the Event caused by you which results in additional costs to Daylesford, these will be passed on to you for payment.
2.8 In the event that any changes to the Booking are made after payment pursuant to Condition 2.6, Daylesford may at its discretion require payment for any such changes in advance. Otherwise any additional costs shall be invoiced in full following the Event and payable within the time period specified on the invoice.
2.9 If you fail to pay any sum on the due date before the Event, we shall be entitled to treat the agreement as having been cancelled by you on the date that the payment is due. The provisions of clause 6 of these terms shall then have affect.
2.10 Without limiting any of our other rights or remedies, if you do not pay any sum due to us on the due date, you shall be required to pay additional interest both before and after any judgement from the due date until the date on which the sum is paid (inclusive) at the rate of 2% over Barclays Bank Plc base lending rate from time to time.
Number of Guests
3.1. Each Venue has a maximum number of permitted Guests as detailed in the events brochure or on the Function Booking Request. The number of persons attending the Venue shall not exceed such number of Guests (subject always to the remaining terms).
3.2 For large numbers of Guests, additional costs may be incurred (including but not limited to additional staffing cots).
Catering and other goods and services which are provided on a per guest basis
4.1 Menus are required to be finalised a minimum of one (1) month prior to the date of the Event (unless a Booking is made for Event Date(s) falling within this time period in which case the menus shall be finalised at the time set out in the Function Booking Request).
4.2 You are required to confirm (in writing) the number of Guests attending the Event on the date indicated on the Function Booking Request (“GUEST CONFIRMATION DATE”).
4.3 If numbers are not confirmed by the Guest Confirmation Date, Daylesford shall take the provisional numbers as printed on the Function Booking Request or latest Running Estimate and reserves the right to charge for such provisional numbers.
4.4 Where the number of guests confirmed to us by the GUEST CONFIRMATION DATE is at least 95% of the minimum number stated on the Function Booking Request, the Charges will be adjusted proportionately (up or down).
4.5 For the purposes of the Charges, it is not possible to reduce the number of Guests after the Guest Confirmation Date. Additionally, the number of Guests cannot be increased after the Guest Confirmation Date without Daylesford’s confirmation in writing.
4.6 Daylesford shall endeavour to accommodate your request for an increased number of Guests beyond the provisional number on the Function Booking Request or following the Guest Confirmation Date but cannot guarantee that this will be possible. Upon such a request, we will confirm maximum numbers of Guests that we are able to accommodate before the Event and revise the Running Estimate accordingly. It is not always possible to cater for an unexpected increase in the number of Guests attending at short notice.
4.7 Where the number of Guests confirmed is less than 95% of the minimum number stated on the Function Booking Request, this shall be treated as a partial cancellation and the cancellation charges referred to in Clause 5 shall apply with regard to the reduction in numbers.
4.8 Daylesford catering services must be used for all food consumed at the Venue and you may not use third party caterers for food (including any celebration cakes) unless Daylesford grants written consent otherwise. Daylesford may charge a surcharge in such circumstances.
4.9 You may bring your own beverages for consumption at Daylesford but this must be confirmed no less than one (1) month prior to the Event (or upon Booking where the Event Date(s) is less than one (1) month from the date of Booking. A surcharge/corkage fee shall be payable.
4.10 A 12.5% service charge is payable on all catering (food and beverage) which will be added as part of the final Charges.
Cancellation & Changes
5.1 In the event that you cancel a Booking (or any part), any deposit paid is non-refundable. Daylesford reserves the right to impose additional cancellation charges as liquidated damages and not a penalty. Accordingly if you cancel a Booking (in full or in part) the following cancellation charges shall be payable upon demand (unless otherwise stated on the Function Request Form or Running Estimate) based on the pricing in effect on the Running Estimate at the time notification of cancellation is received by Daylesford:
120 – 91 days prior to the Event – 25% of the anticipated revenue
90 – 31 days prior to the Event – 60% of the anticipated revenue
30 – 15 days prior to the Event – 85% of the anticipated revenue
14 – 0 days prior to the Event – 100% of the anticipated revenue
Cancellation charges for third party Goods or Services arranged by Daylesford on your behalf may be different and you shall be liable according to the terms and conditions of such third party.
5.2 Cancellations or alterations should be communicated to the Daylesford events team. Daylesford will do our best to accommodate your requirements subject to the cancellation charges above.
5.3 Cancellation fees shall be invoiced and payable by the date specified on the invoice.
5.4 Daylesford do not operate or offer an insurance policy for cancellations. You may wish to take out your own insurance for such purposes.
5.5 Should Daylesford receive another booking for the Event Date(s) after cancellation by you, all or a portion of the deposit and cancellation fee may be refunded to you at the absolute discretion of Daylesford, subject to Daylesford deducting the reasonable costs and expenses incurred by Daylesford in rebooking the Venue, including but not limited to administrative costs and wasted management time.
Use of the Venue
6.1 The Venue shall be used only for the Event detailed on the Function Booking Request. You must satisfy yourself that the Venue is suitable for the purpose of the Event.
6.2 You shall inform Daylesford of any change in the type of function after the Booking has been confirmed and acknowledge that Daylesford can refuse consent to such a change.
6.3 You agree that the decision of Daylesford will be final in all matters relating to the use of the Venue.
6.4 You shall use and shall only be permitted to use the Venue on the Event Date(s) and during the times specified on the Function Booking Request. If you require access to the Venue prior to the Event for any preliminary preparation that time must be included in the Booking as the Venue will only be made available for the times stated in the Booking.
6.5 You shall ensure that your use of the Venue is conducted in an orderly fashion without causing a nuisance and in full compliance with any directions of Daylesford as you may be informed by the Daylesford team.
6.6 Smoking (including e-cigarettes) is not permitted anywhere within the Venue. Designated smoking areas are provided.
6.7 You are required to take all reasonable precautions to ensure that no damage occurs to the Venue, its finishes, fittings, furniture, equipment, contents or any other property at Daylesford. In the event of damage or the Venue requiring extra cleaning beyond that reasonably expected, Daylesford may at its own option have such damage repaired or damaged items replaced or repaired or obtain extra cleaning services and charge you for the cost.
6.8 You may not display corporate branding at the Venue without express prior agreement
6.9 Any accidents occurring during set up, during the Event and during pack up must be reported to a Daylesford staff member and an accident report sheet filled in.
6.10 You must ensure that no Guest trespasses on parts of the premises not hired.
6.11 You shall ensure that free and uninhibited access is allowed for any other users of the Venue or premises that coincide with your use.
6.12 Daylesford reserves the right, without liability, to exclude or eject, as it thinks fit and reasonable, any persons from the premises whom it shall consider objectionable (including any engaged by you to perform duties at the event).
6.13 Daylesford does hold a premises licence with regard to the sale of alcohol by its personnel and for other qualifying club activities such as the playing of recorded music, entertainment facilities for dancing and making music and for the performance of live music and dance and plays. You are responsible for obtaining all other licenses and other permissions whatsoever required for any activity taking place in the Venue.
6.14 Where you are contracting any third party to provide goods or services at the Venue then prior approval of Daylesford is required which may be subject to conditions. In particular, Daylesford will want to ensure that such goods, services and suppliers are in line with Daylesford culture, ethos and values.
6.15 You must be able to demonstrate that you or those contracted by you have adequate Public Liability Insurance to cover any claims arising directly from the activities or the use of any of equipment brought into the Venue.
6.16 You shall not and shall procure that none of your Guests shall do anything which would invalidate the insurance or licences maintained by Daylesford in relation to the Venue, for example, but not limited to purchasing alcohol for those under the age of 18.
6.17 No animals are allowed in the Venue except for guide dogs accompanying visually impaired people or otherwise with consent.
6.18 No structure, sign or notice or the like shall be erected or displayed in or outside the Venue without the approval of Daylesford.
6.19 No petrol, oil, gas or other substance of an inflammable or explosive nature shall be allowed within the Venue or immediately next to it nor any fireworks without prior approval of Daylesford.
6.20 You shall ensure that nothing is fixed to the floors, walls, ceilings or any other interior or exterior of the Venue or wider premises by means of nails, screws, drawing pins or any other means unless agreed in writing by Daylesford prior to the Event.
6.21 Daylesford and any person authorised by it shall have the right of free and unimpeded entry at all times and for all purposes to and from the Venue.
6.22 You, your Guests and any third party suppliers (and their equipment) shall vacate the Venue at the end of the Event Date(s). Any costs incurred by Daylesford due to any overstay may be chargeable to you. Your small venue dressing items can remain at the Venue but will need to be collected within two days of the Event.
Your Property and Equipment
7.1 Daylesford cannot accept responsibility for any of your or your Guests or suppliers property and shall not be liable for any loss or damage to property brought to the Venue or left behind including any car or other vehicle.
7.2 Any electrical equipment brought into the Venue, must be approved for use by Daylesford and must have been tested for safety and be labelled with the date of the last test. No additional lights or electrical extensions shall be used without the previous consent of Daylesford.
7.3 All equipment, fittings, etc, erected or brought into the Venue by you or third parties shall be removed immediately upon completion of the hiring unless prior agreement is made with Daylesford. In the event of you failing to clear the Venue to the satisfaction of Daylesford this shall be done by Daylesford at your sole expense and Daylesford may dispose of such items without liability.
Termination by Daylesford
8.1 Daylesford may at any time cancel the Booking or refuse you and your Guests the right to use the Venue during the Event Date(s) by giving you written notice (including email) in the event of you or any Guest failing to perform any of the obligations contained within these terms and conditions or if Daylesford shall consider that the Event is or is likely to be offensive, immoral or contrary to any law or regulation or is likely to be prejudicial to Daylesford’s rights as owners of the Venue or to Daylesford’s own use or occupation of the Venue.
8.2 In the event that Daylesford cancels the Booking or refuses the right to use pursuant to Condition 8.1 above, Daylesford shall be under no obligation or liability whatsoever to you or any Guest, and neither you nor any Guest shall make any claim whatsoever against Daylesford in relation to the Booking.
8.3 Daylesford reserves the right to close the Venue and to cancel or interrupt any Booking without notice and without any liability legal or otherwise to you or any person affected by such a cancellation (such as any Guest) in the event of war, riot, state of emergency, act of God, fire, flood, civil commotion or where any member of the public is at risk or thought to be at risk, strike (whether official or not), accident, failure of electricity or gas or any other service to the Venue or any delay in necessary and essential repairs of the Venue, however caused, or for any other reason whatsoever outside the control of Daylesford whereby Daylesford is unable to perform its obligations.
8.4 In the event that Daylesford cancels or interrupts a Booking pursuant to clause 8.3, Daylesford shall let you know as soon as possible and Daylesford shall refund in full amount paid by you to Daylesford. This shall be the full liability of Daylesford in this circumstance. In no event shall Daylesford be liable for consequential damages of any nature for any reason whatsoever, including transport costs.
8.5 For any other circumstance of termination by us, Daylesford shall refund you such sums as you have paid to Daylesford for the Booking as our full liability and in no event shall Daylesford be liable for consequential damages of any nature for any reason whatsoever, including but not limited to, transport costs.
Data Protection
Governing Law
General
Definitions & Interpretation
“Booking” means the contract for hire of the Venue and the provision of the Goods and Services for the Event Date(s) between You and Daylesford which is formed following receipt by you of a booking confirmation email or signed Function Booking Request on behalf of Daylesford confirming acceptance and the details of your Function Booking Request and which may be amended from time to time by agreement of you and Daylesford in writing (which may be by way of email);
“Charges” means the amount payable for you for the Venue and Services as initially stated on the Booking and as may be adjusted from time to time in accordance with these Conditions;
“Event” means the purpose for which the Venue has been hired;
“Event Date(s)” means the dates that you have booked for use of the Venue and as confirmed in the Booking;
“Function Booking Request” means the initial booking form for hire of the Venue for the Event setting out Venue, Event Date(s), initially required Goods and Services, minimum and provisional Guest numbers and any special terms;
“Goods” means any goods to be provided by Daylesford in connection with the Event which are intended to become yours or your Guests ownership following the Event;
“Guests” means those people attending the Venue for the Event at your invitation;
“Running Estimate” means the updated detail of the Event including Goods and Services, and related Charges;
“Services” means such catering, floristry, equipment provision (including but not limited to crockery, glassware, cutlery, linen) and other services to be provided by Daylesford to you in connection with the Event as detailed in the Booking;
“you” means the organisation, company or individual who makes a booking for hire of the Venue as named on the Function Booking Request and being the person responsible for the Guests and “your” shall be construed accordingly;
“Venue” means any or all of the venue locations that Daylesford may have available for hire as set out in the Daylesford events brochure and which you wish to hire as set out in the Booking.
(COVERING DAYLESFORD ORGANIC, BAMFORD & DAYLESFORD STAYS)
(LAST UPDATED 08.10.2024)
1.1 What these terms cover: These are the terms and conditions on which gift cards are sold to you either through use of the online checkout or by phone to the customer services team. Procurement of physical gift cards in store are not covered by these terms. These terms tell you who we are, how we will provide gift cards to you, how you and we may change or end the contract, what to do if there is a problem and other important information.
1.2 Why you should read them: These Terms will apply to any contract between us for the sale of gift cards. Please read these Terms carefully before ordering any gift cards. If you think that there is a mistake in these terms, please contact us to discuss.
1.3 Print or Save: You should print a copy of these Terms or save them to your computer for future reference.
1.4 Dealings as a consumer: These Terms apply if you are dealing with us as a consumer. If we supply gift cards under these terms then they are only supplied for domestic and private use.
1.6 Legal rights: As a consumer, you have legal rights. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office. Nothing in these Terms will affect these legal rights.
2.1 Privacy Policy: Our Privacy Policy, which sets out information about how we process your personal data.
2.2 Website Terms: There are terms of use of our Sites which apply to your use of our Sites. These are available from each Site.
2.3 Gift card usage terms: There are certain restrictions as to where and how gift cards can be redeemed.
2.4 Other Terms: If you purchase goods and/or services from us using gift cards there are separate terms and conditions regarding such purchases that you will be made aware of during the transaction process.
3.1 Who we are. Bamford Collection is the overarching umbrella brand name covering the following entities:
(i) Thrip Enterprises LLP, a company registered in England as a limited liability partnership with company number OC375071, whose registered office is at The Hive, Daylesford Farm, Moreton-In-Marsh GL56 0YG and whose main trading address is Church Street, Kingham, Oxfordshire OX7 6YA and which operates The Wild Rabbit including food and beverage sales, accommodation and events and Daylesford Cottages with the Site(s) of https://thewildrabbit.co.uk/.
(ii) Daylesford Stays LLP, a company registered in England as a limited liability partnership with company number OC433190, whose registered office is at The Hive, Daylesford Farm, Moreton-In-Marsh GL56 0YG and whose main trading address is High Street, Lower Oddington, Moreton-in-Marsh, GL56 0UR which operates The Fox and The Bell including food and beverage sales, accommodation and events with the Site(s) of https://daylesfordstays.com, https://thefoxatoddington.com/, https://www.thebellatcharlbury.com;
(iii) Windrush Taverns Limited, a company registered in England as a limited liability company with company number 08096787, whose registered office is at The Hive, Daylesford Farm, Moreton-In-Marsh GL56 0YG and whose main trading address is Asthall, Burford, Oxfordshire OX18 4HW which operates The Three Horseshoes (previously named The Maytime) including food and beverage sales, accommodation and events with the Site of www.threehorseshoesasthall.com.
3.3 How to contact us: We can be contacted as follows in connection with any questions, queries or complaints you may have in connection with the subject matter of these terms:
Contact details:
Email: guest.services@daylesford.com for Daylesford Stays and Daylesford Organic, and guest.services@bamford.co.uk for Bamford.
Postal address: Bamford Collection, The Hive, Daylesford Farm, Moreton-In-Marsh GL56 0YG
Phone number: 01608 692049
3.4 References to “we”, ‘us’ and ‘our’: These terms are issued on behalf of all entities falling within the Bamford Collection so “we”, “us” or “our” in these terms is reference to the relevant entity from whom you are purchasing gift cards.
These Terms may be amended at any time. Please check this page from time to time to take notice of any changes that have been made. Historic versions can be obtained by contacting us. Every time you purchase a gift card, please check these Terms to ensure you understand the terms which will apply at that time. The terms and conditions applying shall be those in place on the date that you place your order for a gift card.
5.1 Writing includes emails: When we refer, in these Terms, to “in writing” or “written”, this will include e-mail.
5.2 How we contact you: If we have to contact you or give you notice in writing, we will do so by the contact details you provide to us in your order.
5.3 Electronic communication: For contractual purposes, you agree to electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your legal rights.
6.1 Order Process: Our websites are set-up to guide you through the steps you need to place an order for gift cards with us and will clarify what type of gift cards are available. Currently the following gift cards are available to purchase online:
– via bamford.com – only physical gift cards available to purchase, no e-gift cards available
– via daylesford.com – both physical and e-gift cards available to purchase
– via thewildrabbit.co.uk – only e-gift cards available to purchase
– via daylesfordstays.com – only e-gift cards available to purchase
– via thefoxatoddington.com – only e-gift cards available to purchase
– via thebellatcharlbury.com – only e-gift cards available to purchase
No gift cards can be purchased from or redeemed at The Three Horseshoes or www.threehorseshoesasthall.com
Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each page of the order process.
6.2 Your offer to buy: When you confirm and pay for your order, you offer to buy the gift cards at the prices indicated including any delivery charges that apply to your purchase.
6.3 Acknowledgement of receipt of order: After placing an order, you will receive an e-mail from us acknowledging that we have received your order. However, please note that this does not mean that your order has been accepted. Our acceptance of your order will take place as described in the paragraph below.
6.4 Acceptance of order: We will confirm our acceptance of your order by sending you an email that confirms that the gift cards have been dispatched or are available for collection where you have chosen Click and Collect, if available (Dispatch Confirmation). The Contract between us will only be formed when we send you the Dispatch Confirmation.
6.5 If we cannot accept your order: If we are unable to supply you with a gift card, we will inform you of this by e-mail and we will not process your order nor charge you. If you have already paid, we will refund you the full amount as soon as possible.
7.1 Prices: We offer a variety of gift cards. These can be monetary gift cards in various denominations or gift cards for Cookery School and other named experiences. Our delivery charges for physical gift cards will be as quoted on the site at the time you submit your order and will be advised during the check-out process before you confirm your order.
7.2 VAT changes: The price is VAT inclusive (where applicable) at the applicable current rate chargeable in the UK for the time being.
7.3 When you must pay and how you must pay: Payment can be made using the methods set out during the order process. Payment for the gift cards and all applicable delivery charges is in advance. We will not charge your debit card or credit card until we dispatch your order.
8.1 Methods of Delivery and Delivery costs: Where physical gift cards are available to be purchased the methods of delivery available and delivery costs will be as quoted on the site at the time you submit your order and will be advised during the check-out process before you confirm your order. Where e-gift cards are purchased these will be issued by email on a free of charge basis.
Delivery charges are for one delivery to a single address in the UK. We are not able to ship physical gift cards to an overseas address.
8.2 When we will provide the Gift Cards: We will deliver physical gift cards to you as soon as reasonably possible (with orders usually dispatched within 3 days from the date of the order being placed if the order is accepted), but in any event within 30 days of the date of the Dispatch Confirmation (the date on which we email you to confirm our acceptance of your order). E-gift cards shall generally be issued by the next day (unless during the ordering process you set a specific delivery date).
8.3 Other terms for delivery of physical gift cards: Our standard online terms and conditions for the supply of products also apply for the online sale of physical gift cards.
8.4 We are not liable for events outside of our control: If we are unable to meet the delivery because of events outside of our control, we will contact you to let you know with a revised delivery date and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any gift cards you have paid for but not received.
For cancellation rights relating to your order, please review the Cancellation and Return section of the Daylesford Online Sale Terms and Conditions here as these cancellation terms will apply irrespective of the Bamford Collection brand from whom you purchase the gift cards. These shall apply so long as the gift card has not been used at all. Used or part used gift cards are not able to be returned or cancelled.
10.1 We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our failure to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if we both know it might happen at the time we entered into the Contract.
10.2 We are not liable for business losses. We only supply the gift-cards for domestic and private use. We have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity if you use the gift card for any commercial, business or re-sale purposes.
10.3 We do not in any way exclude or limit our liability where it would be unlawful to do so which includes liability for:
(a) death or personal injury caused by our negligence;
(b) fraud or fraudulent misrepresentation;
(c) for breach of your legal rights in relation to the products including the right to receive product which are as described and match information we provided to you; of satisfactory quality; fit for any particular purpose made known to us; and
(d) defective products under the Consumer Protection Act 1987.
11.1 We may transfer this agreement to someone else. We may transfer our rights and obligations under a Contract to another organisation, but this will not affect your rights or our obligations under these Terms. We will contact you to let you know if we plan to do this. If you are unhappy with the transfer you may contact us to end the contract within 7 days of us telling you about it and we will refund you any payments you have made in advance for products not provided.
11.2 You need our consent to transfer your rights to someone else. You may only transfer your rights or your obligations under these Terms to another person if we agree in writing.
11.3 Nobody else has any rights under this contract. This contract is between you and us. No other person shall have any rights to enforce any of its terms. Gift cards can, however, be used by a gift recipient of your choosing but the Gift Card Terms of Use shall apply.
11.4 If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.
11.5 Which laws apply to this contract and where you may bring legal proceedings. Please note that these Terms are governed by English law. This means a Contract for the purchase of gift cards and any dispute or claim arising out of or in connection with it will be governed by English law. You can bring legal proceedings in the English courts. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland or Northern Ireland, you may also bring proceedings in Scotland or Northern Ireland. We will not file a copy of the Contract between us.
11.6 Fulfilment by our service provider. Please note any digital/e-gift Gift Cards purchased through our website are managed and fulfilled by Givex UK Corporation Limited – Palladium House, 1-4 Argyll Street, London W1F 7LD and registered in England with company number 05054666 (“Givex”).
